Your Data, Your Rules

let talk about your rights shall we?

Catlomao LTD Privacy Promise

What's Catlomao LTD?

Catlomao LTD is a one-person operation. Just me, personally running the infrastructure behind your services. No automation accessing your data, no corporate teams, no third-party handlers. When you need something, you talk directly to the person who built, maintains, and touches your environment.

What You Can Ask Me

I work for you. You have every right to know:

"Where exactly is my data?"

"How is my data protected?"

"Who can see my stuff?"

Ask me anything. I'll answer in plain English, not corporate speak.

The Consent Rule

I cannot touch your data without permission. This is non-negotiable. I am required to request your explicit consent before accessing anything of yours.

What Requires Your Consent

Situation What I Request What I Don't Do
Troubleshooting Read-only access to specific logs or configs Browse your data "just to check"
Maintenance Limited scope, time-bound access Assume ongoing permission
Security incident Access to investigate specific threat Access unrelated services or data
Your direct request Exactly what you asked for Exceed the scope you approved

How Consent Works

  1. I ask — You receive a specific request detailing exactly what I need, why I need it, and for how long
  2. You decide — Approve, deny, or modify the scope. No hidden consequences for saying no
  3. I act — Only within the boundaries you set, manually
  4. It expires — Access terminates; I confirm completion
"Hi — your service is experiencing connectivity issues. To diagnose, I need read-only access to network logs for the past hour. This won't give me access to your application data, databases, or user content. Reply YES to authorize, or suggest a time for a screen share instead."

Your Options

What You Control Directly

Depending on your service, you typically control:

I don't have backdoors. When you lock me out administratively, I'm locked out until you choose otherwise.

When I Might Need Access

Scenario My Process
Hardware or platform failure Notify you immediately, request emergency access with specific scope, provide estimated resolution time
Security patch or update Contact you in advance, schedule maintenance window, confirm before any changes
Your support request Wait for your explicit go-ahead before investigating, even if you reported the issue
Backup verification Request scheduled read-only access, confirm what I'll verify, report findings
Emergency exception: If your service poses immediate risk to infrastructure or other customers, I may act first to isolate the threat — then notify you within 15 minutes with full documentation of what was accessed and why.

Your Right to Leave

Contact

Catlomao LTD

Direct line: mail@catlomao.com or even more direct and fast, discord: @catlomao

Response time: Usually same day, always within 24 hours


To be even more transparent, this page is ai generated because idk how to make styling rly im sorry, but i have read it fully and i will apply it fully, thank you